Delete your Kolosok account

Kolosok app

In the app

1. Open your Profile.
2. Tap “Delete account” at the bottom of the page.
3. Review what will happen to your companies, enter your password and confirm.

Without the app

Email support@kolosok.app from the email address of your account with the subject “Account deletion”. We will reply to confirm the request came from you and start the deletion.

Send an email

What happens

• The account is locked immediately on all devices.
• After 30 days your personal data is permanently deleted. Until then you can cancel the deletion via the link in the email we send you.

What is deleted

• name, email, phone number, password;
• sessions and the device list, settings, price list favorites;
• diagnostic reports;
• your company with its orders, drawings and price list — if you are its only user.

What is kept

• Orders of companies you worked for stay with those companies: it is their data. In assignments your name is replaced with “Deleted user”.
• Database backups — up to 60 days, after which deleted data disappears from them too.

If you own a company where other people work, first transfer the company to one of them (In-house staff → “Transfer company”) or remove the employees, so the team's work is not lost with your account.

More details in the Privacy Policy.